Privacy Policy

At RijksMusem Museum Information Centre, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you use our site and services.

If you have any questions, you can contact us at info@rijksmusem.shop or by mail at Hobbemastraat 22, 1071 ZC Amsterdam, North Holland, Netherlands.

Information We Collect

We collect information you provide directly and data collected automatically when you use our online platform.

• Contact information: such as name, email address, and postal address when you reach out to us or subscribe to updates.
• Usage data: including pages viewed, interactions, browser type, device information, and approximate location derived from your IP address.
• Cookies and similar technologies: to remember preferences, improve performance, and analyze how visitors use our site.

How We Use Your Information

We use personal data to operate, maintain, and improve our services, and to communicate with you.

• Provide and personalize our online platform and informational resources.
• Respond to inquiries, support requests, and visitor feedback.
• Send administrative updates, service notices, or important announcements.
• Analyze site performance, user engagement, and improve usability.
• Protect the security and integrity of our services and comply with legal obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, enhance functionality, and measure how our site is used. You can manage cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

Data Sharing

We do not sell your personal data. We may share information with trusted service providers who assist in operating our site, analytics, security, and communications, under agreements that safeguard your data. We may disclose information to comply with legal requirements, enforce our terms, or protect the rights, property, or safety of our users and the public.

Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or as required by law. When no longer needed, data will be securely deleted or anonymized.

Your Rights

You may have rights to access, correct, delete, or restrict the use of your personal data, and to object to certain processing or request data portability, subject to applicable law. To exercise these rights, contact us at info@rijksmusem.shop.

Data Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

International Transfers

If data is transferred across borders, we take appropriate steps to ensure an adequate level of protection in line with applicable data protection laws.

Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us to request deletion.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page, and continued use of our services after changes become effective signifies acceptance of the updated terms.